Privacy Policy

This Privacy Policy applies to your use of, and any other websites, applications, or services provided, owned, or operated by Jazz Line, LLC (with its affiliates, “The Jazz Line”) that link to this Privacy Policy (collectively, the “The Jazz Line Services”). The Jazz Line values the privacy of users, subscribers, publishers, and others who visit and use the The Jazz Line Services (individually or collectively, “you” or “users”) and wants you to be familiar with how we collect, use, and disclose personal information from and about you.

For purposes of data protection laws, Jazz Line, LLC, located at the mailing address on our Contact Us page, is the “data controller” of your information.

You may share personal information when using The Jazz Line Services. One example is when you provide information about yourself as part of The Jazz Line account registration process. Another is when you take certain actions on the The Jazz Line Services that are public or intended to be public in nature, such as when you broadcast upload a video, participate in a comment thread, or follow a channel. By agreeing to this Privacy Policy in your The Jazz Line account registration, or by using the The Jazz Line Services, you consent, to the extent permitted by law, to the information handling practices described in this Policy.

Personal Information The Jazz Line Collects About You

We obtain information about you through the means discussed below when we provide The Jazz Line Services. Certain information may be a required in order for us to provide The Jazz Line Service to you. If you do not provide this certain required pieces of information, or you delete them, you may not be able to access or use The Jazz Line Services.

User-provided Information: You may provide a variety of information about yourself to us, such as your name, email address, postal mailing address, credit card number, and billing information when you register for The Jazz Line Services; enter contests or sweepstakes; or otherwise use the features and functionality of the The Jazz Line Services.

Automatically Collected Information: When you access the The Jazz Line Services, we automatically record and store certain information about your system by using cookies and other types of technologies. Cookies are small text files containing a string of characters that are sent to your browser. For information about what cookies are, how they work, how The Jazz Line uses them, and how to remove them, please see our Cookie Policy. Examples of such information we automatically collect include Internet Protocol address (“IP Address”), a unique user ID, device and browser types, referring and exit page addresses, software and system types and settings, and information about your use of The Jazz Line Services. Examples of how The Jazz Line uses automatically collected information include: (a) remembering your information so that you will not have to re-enter or re-set it during your visit or the next time you access the The Jazz Line Services; (b) provide customized advertisements, content, and information; (c) monitor and store aggregate site usage metrics such as total number of visitors and pages accessed; and (d) track your entries, submissions, and status in any other activities.

Information from Other Sources: We may obtain additional information such as demographic and statistical information from third parties and sources other than the The Jazz Line Services. We use this information to supplement the information we collect about you in order to provide more relevant, safer experiences for you with the The Jazz Line Services and improve the The Jazz Line Services, analytics, and advertising. If we combine or associate information from other sources with information that we collect through the The Jazz Line Services, we will treat the combined information in accordance with this Privacy Policy.

How The Jazz Line Uses Personal Information

The Jazz Line uses information to operate, maintain, enhance, provide, create, and develop all of the features, functionality, and services (new or existing) found on the The Jazz Line Services; provide security for our websites, products, software, or applications; manage relationships with The Jazz Line partners (e.g., channel owners), including making or receiving payment; improve your experience with the The Jazz Line Services by providing content recommendations and by delivering content that we hope you will find relevant and interesting, including advertising and marketing messages; allow you to comment on content, and participate in contests; prevent fraud and abuse; and understand the usage trends of our users.

We use your email address to communicate with you, including to notify you of major The Jazz Line Services updates, for customer service purposes, or to contact you regarding any content that you have uploaded to or streamed from the The Jazz Line Services.

The Jazz Line may periodically send promotional materials or notifications to you related to the The Jazz Line Services. If you want to stop receiving promotional materials, you can go to your account settings once you have logged in to the The Jazz Line Services or follow the unsubscribe instructions at the bottom of any email from us.

In certain cases, we have a legal obligation to collect and process your personal information (such as our obligation to share data with tax authorities).

We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

The Jazz Line will rely on legal grounds to process your personal information to the extent permitted by applicable law, which may include, without limitation: to honor contractual commitments, to fulfill legal obligations, your consent, and The Jazz Line’s legitimate interests.

When The Jazz Line Discloses Personal Information

We share such information as described below:

We disclose such information to service providers working on our behalf, such as, to: provide website hosting; fulfill orders, payments, and subscriptions; conduct data analysis and create reports; offer certain functionality; or assist The Jazz Line in improving the The Jazz Line Services and creating new services and features. We require that these parties process such information in compliance with this Privacy Policy, we authorize them to use the information only for the purposes for which it is provided to them, and we require them to use reasonable confidentiality measures.

The Jazz Line may make information available to our affiliates (meaning entities controlled by, controlling, or under common control with The Jazz Line), including Mersion Media and Synchronicity, Inc. and its subsidiaries that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

The Jazz Line may disclose user information if we believe in good faith that such disclosure is necessary to comply with U.S. state and federal laws or other applicable laws, or respond to a court order, judicial or other government request, subpoena, or warrant in the manner legally required.

The Jazz Line also reserves the right to disclose information that we believe, in good faith, is appropriate or necessary to protect The Jazz Line from potential liability or from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims, or allegations; protect the security or integrity of the The Jazz Line Services; or protect the rights, property, or safety of The Jazz Line, our users, or others.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

Data Subject Rights and Your Choices

You may decline to share certain information with The Jazz Line, in which case The Jazz Line may not be able to provide to you some of the features and functionality found on the The Jazz Line Services. If you have created a The Jazz Line Services account, depending on the service, you may be able to update your profile information and preferences by logging in and going to the My Account page. For requests to review, update, delete, or otherwise limit The Jazz Line’s use of information that you have provided directly to The Jazz Line, you must Contact Us. In your request, please include your email address, name, and specify all relevant background. To protect your privacy and security, we may take steps to verify your identity before granting you access or making changes to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

We do not knowingly offer The Jazz Line Services to residents of the European Economic Area (“EEA”), and restrict users using The Jazz Line Services from the EEA. However, if you have registered an account with us, we will comply with requests to exercise privacy rights in accordance with applicable law. Please note that in some circumstances, we may need to keep processing your information for certain legitimate interests (e.g. to maintain a record of users banned from the service) or to comply with a legal obligation (e.g. court-mandated data retention). If these rights apply to you, you may Contact Us at any time to request that we take action in line with those rights.

Account Closure & Deletion

If you would like to close your account and delete your profile information on The Jazz Line Services, please Contact Us. If you close your account, The Jazz Line may retain certain information about you for the activities described in this Privacy Policy, or as permitted or required by applicable law.

Advertisers and Analytics Providers

We may use third-party Web analytics services in connection with the The Jazz Line Services, such as those of Google Analytics and its advertising features, Quantcast, and/or comScore. These service providers use a variety of tracking technologies such as cookies to analyze how users use the The Jazz Line Services. The information collected (described above in “Automatically Collected Information”) will be collected directly by these service providers to evaluate your use of the The Jazz Line Services. The Jazz Line also operates an in-house analytics service. All data we collect in this in-house service is controlled by The Jazz Line, and governed by this Privacy Policy.

The Jazz Line may allow advertisers, third-party advertising networks and third-party ad-serving companies to serve advertisements directly to you within the The Jazz Line Services and other The Jazz Line websites and services. By serving these advertisements directly to you, these companies can set their own cookies on your computer and trigger their own Web beacons and other tracking technologies to measure the effectiveness of their advertisements, and to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in personalizing the advertising content delivered to you. The Jazz Line does not directly provide information that is intended to identify you personally to these third-party ad servers or ad networks. However, if you respond to an advertisement that targets a certain audience (for example, males age 20 to 25 who have participated in certain promotions), the advertiser or ad-server may conclude that you fit the description of the audience that they were trying to reach.

This Privacy Policy does not apply to third-party advertisers, third-party advertising networks, or third-party advertising servers. The Jazz Line cannot control the tracking technologies and activities of these third-parties. You should consult the respective privacy policies of these advertisers, third-party advertising networks, or third-party advertising servers.

For more information about third-party advertising networks and similar entities that use these technologies, see

If you wish to opt-out of targeting and tracking through the use of cookies, both the advertisers and the FTC provide a simple means to disable this tracking by opting out on the FTC’s Network Advertising Initiative website here:

Information on how Google Analytics uses data from our websites and how you can control the information sent to Google is available here: . You can also opt out of Google Analytics tracking here:

Information on how Quantcast uses data from our websites and how you can control the information sent to Quantcast is available here: . You can also opt out of Quantcast tracking here:

Information on how comScore uses data from our websites and how you can control the information sent to comScore is available here: . You can also opt out of comScore tracking here:

Because these opt outs are cookie-based, please note that if you get a new computer or device, install or start using a new browser, or erase or alter your browser’s cookie file, you may need to opt out again.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide the opt-out links above. However, The Jazz Line Services does not recognize or respond to browser-initiated DNT signals.

Data Security

The Jazz Line uses a variety of managerial, technical, and physical measures to protect the integrity and security of your information. These measures may vary based on the sensitivity of your information (for example, when you provide sensitive payment information for a subscription, it is passed directly to the processing bank, and never stored by The Jazz Line). However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to The Jazz Line, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Retention of Your Information

We keep your personal information to enable your continued use of The Jazz Line Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you.


Storage and access to cookies that are set in connection with the The Jazz Line Services are governed by the The Jazz Line Cookie Policy below.

What is a Cookie?

Cookies are small text files that are stored on your computer or mobile device. They are widely used in order to make websites and software applications work, or work in a better, more efficient way. They can do this because websites and software applications can read and write these files, allowing them to recognize you and remember important information for your convenience, such as your user preferences.

What Cookies do we use?

Certain cookies are essential to the operation of The Jazz Line Services, enabling you to use its features. Without these cookies, you may not be able to access secure areas of the website of view certain content. These cookies are essential for using the website and cannot be turned off. Examples of essential/functionality cookies include, but are not limited to:

JL Auth - Required to access user-areas of The Jazz Line Services , or user-only content.

Monk ID/Ses - Required to access video content on The Jazz Line Services

CloudFront-Signature/CloudFront-Policy/CloudFront-Key-Pair-Id - Required to access video content on The Jazz Line Services for users located in certain geographical areas

You can control these cookies via your browser settings. However, if you restrict any of them, The Jazz Line services will not work as expected/intended.

Certain cookies are considered Performance Cookies, which often include analytics cookies, and they collect information about your use of The Jazz Line Services to enable us to improve the way the service works. Examples of performance cookies include, but are not limited to:

Google Analytics


Information on how to opt-out of tracking for these cookies can be found above.

Certain cookies are considered Targeting or Advertising Cookies, which often include cookies used by our service providers to deliver ads they believe are more relevant to you and your interests. Examples of targeting/advertising cookies include, but are not limited to:

DoubleClick (

Freewheel (

How do I control Cookies?

You may refuse to accept cookies from The Jazz Line Services at any time by activating the setting on your browser which allows you to refuse cookies. You may wish to refer to for information on how to do this for commonly used browsers. Please be aware that if cookies are disabled, not all features of The Jazz Line Services or Extension will operate as intended.

Children’s Privacy


Protecting the privacy of young children is especially important. For that reason, The Jazz Line does not knowingly collect or maintain personal information (as defined by the United States Children’s Online Privacy Protection Act) from persons under 13 years-of-age. If The Jazz Line learns that personal information of persons under 13 has been collected on or through the The Jazz Line Services, The Jazz Line will take appropriate steps to delete this information.

Merger or Sale

In the event that The Jazz Line, or some or all assets related to the The Jazz Line Services are acquired by or merged with a third-party entity or in connection with a contemplated change of ownership transaction, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control event, including in the course of diligence.

Changes and Updates to this Privacy Policy

The Jazz Line reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time (for example to reflect updates to the The Jazz Line Services or to reflect changes in the law). Please check this Privacy Policy periodically for those changes. Your continued use of the The Jazz Line Services after the posting of changes constitutes your binding acceptance of such changes.

We will not materially change our policies and practices to make them less protective of personal information collected in the past under a prior version of the Privacy Policy without the consent of affected individuals

Last Update: July 1, 2018.